General Troubleshooting Tips

If you encounter any technical difficulties using GLG websites or platforms, we recommend the troubleshooting tips below:

  1. Ensure you are using the latest version of your web browser. We have found Google Chrome and Mozilla Firefox to be most compatible with GLG systems.
  2. While GLG's systems are mobile friendly, we recommend using a desktop/laptop to access the site.
  3. Clear your web browser's cache and cookies 

If these tips don't work, you can also send any technical issues directly to the Member Success team at networkmembersupport@glgroup.com and we're happy to help troubleshoot. 

Was this article helpful?
89 out of 99 found this helpful

Articles in this section

See more